Novel Coronavirus – New Zealand updates and resources

Novel Coronavirus update

Last updated: Thursday 26 March 2020

On Monday 23 March 2020, New Zealand’s Prime Minister announced that New Zealand would enter a four-week nationwide lockdown due to the Coronavirus.

All IELTS testing in New Zealand is suspended for a period of four weeks.

If you have booked a test between Wednesday 25 March and Wednesday 22 April, you will be contacted by your test centre to confirm the cancellation and offered a test date transfer or full refund. Please be patient while our test centres manage an increase in customer enquiries.

Your health and safety remain our top priority.

Please stay at home and keep your distance from others. We know this may be a stressful and confusing time, but we’re here to support you.

Contact IELTS Customer Support

If you would like to contact our customer support team to arrange a refund or transfer, please contact us via the form below or via Live Chat.

Complete your details and enquiry here

  • Test centre (or test city) if known
  • Date Format: DD dash MM dash YYYY
    Test date (if known)
  • Which IELTS test are you taking?
  • This field is for validation purposes and should be left unchanged.

Updates for international students

If you are an international student in New Zealand or travelling to New Zealand to commence your students, please find more information and resources from IDP: