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Didn’t get the results you need? 

We understand the frustration of not achieving your desired IELTS band score for workstudy or migration. The good news that if you feel that your performance on test day is not reflected in the score you received, you can request a review (also called an IELTS re-mark or IELTS Enquiry on Result) within six weeks of sitting your test. 

You may choose to have one or more test modules re-marked and the fee is $215.

We know how important this is to you, and we aim to get the remark to you as quickly as we can. Remarks may be completed within less than an hour or up to 21 days.

If your result is changed to a higher band score you will: 

  • receive a full refund 

  • be issued with a new Test Report Form 


To request a re-mark or an Enquiry on Results, please fill out the form below.

This Enquiry on Results application form is only for test takers who have taken their IELTS on computer test at an IDP centre*. 

For test takers who have taken their IELTS on paper test at an IDP centre, please email ielts.auckland@idp.com .

If you have taken an IELTS test at another test centre, please contact them directly or contact us via live chat or the contact form

Find the answer right here with our FAQ

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Learn about how to request an IELTS review of your score and have one or more test modules re-marked.

Request a re-mark or Enquiry on Results using the form below: