We’re here to help.

IELTS Customer Support team are online Monday – Thursday, 10:00 am to 10:00 pm, Friday 10:00 am to 8:00 pm and on Saturday from 10:00 am to 4:00 pm (NZDT). Complete the form below and we’ll answer your enquiry within one business day. You can also contact us via live chat during our business hours for an instant response.


Frequently asked customer service questions

What is the cost of the test?

The cost for an IELTS test in Australia is $375.00. The price for the exam is the same whether you take IELTS General Training or IELTS Academic. However, in some regional areas the test fee can be higher. There is no separate registration fee or payment processing fee. There is also no late payment fee.

Find more about the price of an IELTS test

Explore IELTS